Vacancieshut
Website Momentum
Job Description:
Our Advisers within the Non-Motor Claims Department are committed to providing Momentum STI clients and brokers with awesome service and to making their experience with Momentum STI enjoyable, easy and convenient. A Non-Motor Claims Adviser captures, validates and finalises contents and other various claims from clients.
Job Responsibilities:
- Handle and resolve queries from clients/service providers
- Liaise with clients, service providers & assessors
- Conduct all the above to the required performance and quality standards that are in place
- Validate claims within turnaround time
- Payment of claims and invoices from service providers within specific turnaround times
- Handle administration and follow ups concerning claims
- Handling and resolving queries and problems from clients and service providers
- Capture/Register claims on the PREMIA systems
Job Requirements:
- Computer literate is essential
- Problem solving/initiative
- Self disciplined and self motivated
- Excellent interpersonal and communication skills (verbal and written)
- Customer service oriented
- Tenacity and resilience
- Be an analytical thinker with a investigative instinct
- Excellent administration and organisational skills
- Negotiating
- Stress tolerance
Qualification & Experience:
- Previous call centre experience with an above average performance track record
- Matric or qualification equivalent to matric
- At least 1 year claims experience in a short-term insurance industry
Job Details:
Company: Momentum
Vacancy Type: Full Time
Job Location: Centurion, Gauteng, SA
Application Deadline: N/A
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