
Website Marriott International
Job Description:
The successful incumbent is to ensure that all guests are greeted and welcomed to the hotel; all guests luggage is taken to their rooms and all Hotel facilities are carefully explained; to ensure that guest cars are checked and valet parked in accordance with Marriott International Policies and Procedures
Job Responsibilities:
- Ensure the guest vehicle is checked when valet parking vehicles and drive 10 km per hour / ensure vehicle seats are left in the same position.
- Ensure guest receives his/her luggage in a timeous manner to room.
- Escort guest in to the Hotel at all time when and introduce guest to the front desk.
- Ensure that the driveway / lobby area is always clean and attended to.
- Answer telephone within 3 rings using the appropriate telephone etiquette.
- Ensure guest cars are valet parked on request.
- Report directly to the Concierge Manager
- Ensure the highest standards of service throughout the hotel and assist where necessary within the department.
- Partake in the daily RunWestin which includes taking Guests on a 5km and or 10km run.
- Report whereabouts to the Supervisor on shift.
Job Requirements:
- Attention to detail pertaining to area responsibility
- Minimum two years’ experience in a similar position.
- Ability to work flexible working hours.
- Customer / staff focused
- Good communication guest /staff
- Be part of the Running Concierge / Run Westin programme – must be an avid runner
- Familiar with Cape Town surrounding Area
- Ability to work within a pressurized environment.
- Friendly Disposition
- Well groomed
- A valid code 08 Drivers license
Job Details:
Company: Marriott International
Vacancy Type: Full Time
Job Location: Cape Town, Western Cape, SA
Application Deadline: N/A
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