Life Healthcare Admin Jobs – Services Manager

Job Description:

An opportunity exists for a Services Manager at Life Queenstown Private Hospital based in Komani reporting to the Hospital Manager, Benjamin Deyzel. The successful candidate will be responsible for efficiently coordinating and managing the internal support services and external service providers within the hospital environment to achieve Company objectives of quality, growth and people. Services managed may include: Catering, Cleaning, Security, Garden, Hygiene, Pest Control, Medical and General Waste, Laundry and Coffee Shops.

Job Responsibilities:

• Identifying alert and incident trends and drive corrective actions
• Preparing for and participate in various audits
• Driving and monitoring conformance to SLA, identify gaps and implement corrective action
• Reviewing SLA and in consultation with Group Procurement, document specific hospital requirements and ensure signature by relevant parties
• Ensuring the hospital facility is always in a clean and in habitual state
• Maintaining productive relationships with service providers through regular meetings
• Ensuring accurate and timeous invoices are received from external suppliers for processing
• Ensuring invoices are captured according to approved catalogues and contracts
• Identifying, together with Group Procurement, applicable services and service providers
• Conduct regular audits, walkabouts and checks within the facility including services production areas (kitchens, cleaning storerooms, guard houses etc.)
• Ensuring compliance to ISO 9001:2008 and ISO 1400:2004

Job Requirements:

• Experience in the field of facilities management (soft services) and SLA management
• Contingency planning
• Technical
• Excellent organisational skills
• Report writing
• Ability to manage large teams
• Knowledge of contract management and health and safety regulations (OHS Act)
• Excellent communication skills
• Experience in working in a multi-disciplinary environment
• Experience in managing budgets and forecasting
• Experience in the procurement and management of facilities related services

Qualification & Experience:

• Proven track record of minimum 3 to 5 years relevant experience managing outsourced/insourced Soft Services, Integrated Facilities Management and Bundled soft services
• Minimum 3 years’ experience managing large/various teams
• Experience within the Healthcare sector advantages. Other industries include Hospitality, Retail, FMCG or related sectors
• Knowledge and exposure in Industrial Relations

Job Details:

Company: Life Healthcare

Vacancy Type:  Full Time

Job Location: Queenstown, Eastern Cape, SA

Application Deadline: N/A

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