Learnership at ABSA – Telesales Manager

Job Description:

Contribute to tactical planning from an operational perspective. Implement and deliver approved operational plans. Accountable for management in terms of: people, process, applied technology, budget.

Job Responsibilities:

Market scanning: Understand and implement local market strategies to maximise opportunities | People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Customer Experience: Handle all customer interactions professionally and efficiently | Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

Qualification & Experience:

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies

Job Details:

Company: Absa Group Limited

Vacancy Type:  Full Time

Job Location: Roodepoort, Gauteng, SA

Application Deadline: N/A

Apply Here

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