Lancet Careers – Admin Clerk

Job Description:

Responsible for accurate capturing of data

Job Responsibilities:

• Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
• Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
• Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
• Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
• Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy
• Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
• Responsible for adhering to Lancet uniform protocols as set standard operating procedures.
• Responsible for specimen storage by scanning specimens electronically to ensure easy access to specimens for after requests
• Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
• Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
• Investigates bottlenecks in pre-analytical laboratory processes and ensure timely resolution of challenges.
• Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.

Job Requirements:

• Confidentiality / Sensitivity
• Ability to work in a pressured environment
• Adherence to company dress code
• Communication
• Administrative skills
• Ability to cope with nervous / distressed patients
• Ability to work as part of a team
• Attention To Detail

Qualification & Experience:

• 0-1 Yrs Relevant Working Experience
• Grade 12

Job Details:

Company: Lancet Laboratories

Vacancy Type:  Full Time

Job Location: Mossel Bay, Western Cape. SA

Application Deadline: N/A

Apply Here

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