FNB Job Vacancies – Business Relationship Manager

Website FirstRand

Job Description:

To strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.

Job Responsibilities:

  • Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
  • Manage cost to income to increase profitability and efficiencies for the business.
  • Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals.
  • Develop and manage key stakeholder relationships that enable achievement of operational objectives.
  • Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.
  • Drive the achievement of customer migration by recommending solutions and improving efficiencies
  • Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
  • Define a sales strategy and delivery plans in support of the strategic business objectives
  • Enhance business performance and profitability.
  • Ensure compliance to legislative and audit requirements and adherence to relevant processes.

Qualification & Experience:

  • Person must not be an unrehabilitated insolvent.
  • Minimum Qualification: Relevant Business Degree.
  • Experience: 2 – 4 years Credit and 3 – 5 years Relationship Management and Product Knowledge experience.

Job Details:

Company: FirstRand

Vacancy Type:  Full Time

Job Location: Mthatha, Eastern Cape, SA

Application Deadline: N/A

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