Enrolled Nurse Vacancies at Lancet Lab – Admin Clerk

Job Description:

Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.

Job Responsibilities:

• Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
• Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
• Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
• Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
• Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
• Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
• Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
• Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
• Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
• Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.

Job Requirements:

• Confidentiality / Sensitivity
• Adherence to company dress code
• Ability to work as part of a team
• Ability to cope with nervous / distressed patients
• Ability to work in a pressured environment
• Attention To Detail
• Communication

Qualification & Experience:

• Grade 12
• 0-1 Yrs Relevant Working Experience
• Bsc Degree Advantageous

Job Details:

Company: Lancet Laboratories

Vacancy Type:  Full Time

Job Location: Sebokeng, Gauteng, SA

Application Deadline: N/A

Apply Here

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