Job Description: Effectively and efficiently manage assigned AR portfolio to facilitate reduced DSOs and to ensure dispute resolution, collection and allocation activities are completed in alignment with company standards and procedures. Job Responsibilities: Ensure that debts are paid in timely manner Maintain customer/account data in terms of standard operating procedures Maintain accurate record of all dunning interactions made to clients (and internal stakeholders) Regular contact with customers to ensure all debts are managed as necessary Meet Cash and Overdue Targets set within the company Perform daily Cash Collection calls and ensure the dunning process is fully implemented Responsible for customer base allocated to you Escalate the overdue balances as per the credit policy Ensure that the Credit Policy is enforced within the organization Chase overdue invoices by telephone, emails and / or dunning letters within the agreed timescale Responsible for the overall Cash Collection Identify, record and co-ordinate the resolution of any query raised by customers. There must be close liaison between the Credit Controller and the relevant Operational/Sales Department to ensure that queries are resolved smoothly and in due time Job Requirements: Excellent communication skills (written and verbal) Must have good presentation skills Must take ownership of responsibilities, processes, situations and resources Must be able to drive correct behaviour and organizational compliance Identify root causes Take appropriate steps for short term resolution Proven problem-solving skills with the ability to Must have good reporting writing skills Offer effective Medium to long-term skills Full Understanding of the end-to-end business processes underlying the accounts' receivable function. Must be able to communicate effectively and with diplomacy Effectively apply the process of elimination Qualification & Experience: Working experience on an ERP System (SAP, and CargoWise1 preferred) Solid experience on MS Office Software (Outlook, Excel, Word) Completed or currently studying B.Com Accounting or B.Com Financial Accounting degree/diploma or Credit Management 3 qualification will be considered Job Details: Company: DSV - Global Transport and Logistics Vacancy Type: Full Time Job Location: Kempton Park, Gauteng, SA Application Deadline: N/A Apply Here Vacancieshut.com
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