
Website DSV - Global Transport and Logistics
Job Description:
To build and maintain a stron business partnership with new and existing customers, consciously looking for value adding opportunies to improve and develop current client solutions.
Job Responsibilities:
- Compile and present General Management Reviews including shipment stats, financial data and other relevant infor such as QVA to certsin clients
- Ensuring the CRM Program / Style, is always kept updated and minutes of meetings are loaded
- Attend both client and company social events as part of relationship building exercise
- Maintain meeting minutes and/or records and disribute
- Compiling, monitoring and presenting customised client reports as may be required by client
- Maintain an acceptable and professional dress code in line with company guidelines
- Compile and present performance managemennt reviews detailing transit analysis to various clients
- Organise and run with project plans when necessary
- Presenting and implementing rates increases with clients, be they on an annual or ad hoc basis
- Presenting to and implenting new DSV products, processes and strategies with clients
- Ensuring the client is given access to any DSV reports/ reporting systems
- Supply logistical/supply chain related information and/or consultancy as requested by client utilising the various expertise available throughout DSV such as customs consultancy, supply chain analysis,etc.
- Arrange war rooms to analyse under threat clients as well as those clients where real opportunities exist
- Report lost business
Job Requirements:
- Forward thinking/ innovative and problem-solver
- Minimum of 3 years’ experience in freight forwarding, including minimum of 1 year experience in client facing
- Work underpressure and highly self motivated
- Fluent in English, both written and verbal
- Clear understanding of shipping procedures from door to door, port operation
- Knowledge of Local and International logistics requirements by Air, Sea and Road
- Responsible and accountable
- Carry out a standard and planned approach to work scope in an innovative and creative manner
- Must be excellent at time management with forward planning skills
- Adapt and encourage new challenges
Job Details:
Company: DSV – Global Transport and Logistics
Vacancy Type: Full Time
Job Location: Durban, KwaZulu-Natal, SA
Application Deadline: N/A
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