Clicks Jobs Randburg – Beauty Advisor

Job Description:

To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

Job Responsibilities:

• To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
• To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
• To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
• To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
• To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.

Job Requirements:

• Engaging and confident
• Results and target driven
• Good communication skills
• Strong customer orientation
• Persuading and influencing
• Commercial Thinking
• Relating and Networking
• Interpersonal skills
• Delivering Results and Meeting Customer Expectations

Qualification & Experience:

• Essential: Grade 12
• Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment
• Desirable: Relevant Beauty/skincare qualification

Job Details:

Company: Clicks Group

Vacancy Type:  Full Time

Job Location: Randburg, Gauteng, SA

Application Deadline: N/A

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