Wednesday , March 26 2025

Careers at FNB – Client Service Consultant

Website FirstRand

Job Description:

To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs, processing their requests. Apply appropriate sales processes within unit to achieve sales targets. Converting leads to sales by opening active accounts to achieve annual targets.

Job Responsibilities:

  • Maximise Business Portfolio cross sell opportunities and strengthen client relationships
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
  • Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets
  • Manage the growth of active customer Account Base to increase client base
  • Define a Sales portfolio growth strategy in line with predetermined growth targets, which are determined on an annual basis through conducting competitor analysis and innovating new value propositions by developing sales initiatives which align with the various segment strategies
  • Manage costs / expenses within approved budget to achieve cost efficiencies
  • Manage existing clients and grow portfolio through making contact and generating leads

Qualification & Experience:

  • Minimum Qualification : Grade12 or relevant tertiary qualification
  • Person must not be an unrehabilitated insolvent
  • Experience : 2 to 3 Years related experience or qualified by extensive experience

Job Details:

Company: FirstRand

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

Apply Here

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