Capitec Careers – Campaign Manager

Job Responsibilities:

• To increase penetration, productivity and collection results through extraction and analysis of data to ensure optimisation of dialler campaigns.
• To take responsibility for the generation of reports to demonstrate performance of the Centralised Collections environment.

Job Requirements:

• Problem solving skills
• Reporting Skills
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Numerical Reasoning skills
• Planning, organising and coordination skills
• Attention to Detail

Qualification & Experience:

• Experience with utilizing Microsoft Excel and Access or other data base systems (SQL, Oracle, etc.)
• Bachelor’s Degree in Information Systems or Commerce
• 3 years dialler campaign management experience
• Contact centre outbound and preferably collections
• Grade 12 National Certificate / Vocational
• Team coordination / liaison using technical (know how)
• 4 – 5 years dialler campaign management

Job Details:

Company: Capitec Bank

Vacancy Type:  Full Time

Job Location: Sandton, Gauteng, SA

Application Deadline: N/A

Apply Here

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