Job Description: AWS Trust & Safety (T&S) is a global team that helps protect against abusive use of AWS services while simultaneously working to build trust with AWS’s customers, partners, and other stakeholders. T&S engages with a variety of stakeholders to understand cloud infrastructure-related trust and safety issues, develop fit-for-purpose frameworks to assess and minimize risks for AWS’s customers, and develop guidelines and processes for responding to trust and safety issues. Our team members display a solid understanding of AWS’s cloud infrastructure, strong technical knowledge, and the ability to exercise sound judgment on complex and time-sensitive matters. Job Responsibilities: Develop and deliver effective communication strategies that build and strengthen the T&S brand awareness Plan and manage the design, content, and production of all toolkits, templates, website content and processes to promote self-service and communication best practices across the organization Lead the internal marketing, branding and public relations for T&S and it's stakeholders Write compelling and effective messaging and content for a variety of audiences and channels including (but not limited to) leadership messages, blogs, newsletters, announcements, videos, presentations, and events. Develop and deliver strategic communications plans and programs that advance priorities, including reactive and proactive communications and outreach Own the communication strategy framework within T&S Provide strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally Manage the end-to-end process of creating, collecting, editing and curating communications across T&S teams Oversee all T&S global communications ensuring messaging is consistent and engaging Website content management and general content development; driving creation of T&S video and marketing content by working closely with the teams responsible for producing and creating this content; Work with various internal marketing and public relations teams to generate new ideas and adoption strategies Maintain awareness of industry trends and developments to craft a forward-looking communications strategy which foresees potential opportunities and mitigates risks. Work collaboratively with internal T&S teams for the adoption of communication strategies and development of products, services and policies to ensure message accuracy, consistency and alignment Ensure compliance with legal, style, and other AWS corporate standards Job Requirements: Outstanding command of the English language and ability to communicate complex concepts Strong knowledge and understanding of current trends in digital media/social media A wide degree of creativity and latitude Strong crisis management communications experience Excellent organizational and planning skills Self-starter capable of taking initiative and working with minimal direAs this role supports a T&S technical team, it is ideal that the candidate have experience operating within a T&S environment or equivalent, and have familiarity with Web Technologies and the Internet (preferably website hosting or building) Great teaching skills that translate into amazing written work Qualification & Experience: Bachelor’s degree in English, Journalism, Marketing or Communications, In lieu of a degree, additional years of hands-on experience 7+ years of communications experience Confident communicator and presenter A self-starter who is motivated, takes initiative, and works well in a fast-paced environment Excellent strategic, analytical, written and verbal communication skills Job Details: Company: Amazon Vacancy Type: Full Time Job Location: Johannesburg, Gauteng, SA Application Deadline: N/A Apply Here Vacancieshut.com
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