Vacancieshut
Website Absa Group Limited
Job Description:
Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.
Job Responsibilities:
- Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
- Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
- Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
- Ensure a deep understanding of client’s working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.
Qualification & Experience:
- Bachelors Degree or equivalent NQF Level 7 qualification in Business, Commerce and Management Studies.
- Bachelor’s Degree: Business, Commerce and Management Studies (Required)
- Four (4) years’ experience in Retail and/or Relationship Banking with at least two (2) years’ experience in Banking Sales or managing Small to Medium business clients
Job Details:
Company: Absa Group Limited
Vacancy Type: Full Time
Job Location: Moorreesburg, Western Cape, SA
Application Deadline: N/A
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