Job Description: To formulate tactical strategy and associated delivery plans related to a single practice area for SAP Basis, by implementing continuous improvement to ensure systems availability in a high-demand 24/7 business environment, support the entire software application life-cycle through logging and responding to incident tickets, providing resolutions, ensuring practice integration and operational implementation through the achievement of SAP Basis objectives Job Responsibilities: Make recommendations on the correct software versions which will feed onto the project scope and plan. Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements. Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions. Define and ensure compliance to the quality standards. Facilitate the definition of SLAs with key stakeholders and manage the compliance of the agreed SLAs. Oversees the implementation of the agreed landscape with a correct system versions. Ensure the development and implementation of specific area of practice is in alignment with operational policy and procedural frameworks Define and make recommendations on the new and existing systems landscape taking into account future needs and technical advancement. Provide periodic reports on performance against plan & progress on initiatives & use to realign plan and objectives appropriately. Implement defined strategy and delivery plans to ensure the achievement of operational targets. Planning and select programme of projects and related activities to achieve a set of business objectives, manage the programme within a controlled environment such that it maximises the associated business benefits. Job Requirements: Influencing Others Driving for Excellence Conceptual Thinking Fairness and Transparency Developing Others Honesty and Integrity (V) Leveraging Diversity Qualification & Experience: Diploma NQF 6 AND minimum of 12 years' experience in a SAP Basis environment, which a minimum of 3 years management level. Senior Certificate (NQF 4) AND 15 plus years related experience in a SAP Basis environment, of which a minimum of 3 years at management level. Applicable degree or equivalent NQF 7: Information Tech, Computer Science, B-Com, Finance, Management and Engineering: AND a minimum of 8 years' experience in a SAP Basis environment, of which a minimum of 3 years at management level Job Details: Company: South African Revenue Service - SARS Vacancy Type: Full Time Job Location: Pretoria, Gauteng, SA Application Deadline: N/A Apply Here Vacancieshut.com